Release gate: This page is an operational framework, not an effective legal policy or contract, until legal identity, final wording, and effective date are approved.
Destination-specific quote
Packing method, origin, destination, carrier options, insurance, duties, taxes, and total cost must be confirmed for the specific work.
Packing and condition record
A condition record and packing photographs should be completed before dispatch, with specialist packing where the work requires it.
Dispatch and delivery
The buyer receives the agreed carrier, tracking, estimated timing, delivery requirements, and a support channel.
Damage reporting
Damage reporting needs a stated deadline, packaging retention, photographs, and a clear claims owner.
Applicable return rights
Applicable cancellation and return rights depend on the seller, destination, work type, customization, and approved buyer terms.